Returns, Refunds and Exchanges Policy

Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 15 days of your purchase.
1. Please email support@livelearnandplay.org to request a refund.
2. Mail or bring your returned item to:
Live Learn & Play
Returns Department
3300 Lehigh St, Suite 518
Allentown, PA 18103
3. Include in your package a signed letter/note stating the reason for your return and the original receipt.

Return Exceptions
Some items can not be returned if they are opened. These include music, software, video games and medical equipment/devices.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Exchanges
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.